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Terms and Conditions

TENANT SHARKS TERMS AND CONDITIONS

This Agreement contains the complete terms and conditions that apply when you visit our web site or use choose to browse the contents herein. Each time you use or cause access to this web site (the “Website”), you agree to be bound by these Terms and Conditions, as amended from time to time with or without notice to you. This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Website and the content provided by or through the Website, and the subject matter of this Agreement. Please read the Website’s Privacy Policy, which is incorporated by reference into these Terms and Conditions.

1. EDITING, DELETING, AND MODIFICATION

We reserve the right to edit, delete, or modify any of the Terms and Conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our Website. YOUR CONTINUED VISIT IN OUR WEBSITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR WEBSITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE. The services are for your personal and non-commercial use only. The services are not for use by users under the age of 13 and we will never knowingly request personally identifiable information from anyone under the age of 13, in accordance with the Children’s Online Privacy Protection Act (“COPPA”).

2. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Tenant Sharks is not responsible if information made available on this Website is not accurate, complete, or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk. This Website may contain certain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this Website at any time without obligation on our end to update any information on the Website. You understand and agree that it is your responsibility to monitor changes to the Website.

3. LICENSE AND WEBSITE ACCESS

Tenant Sharks grants you a limited license to access and make personal use of this Website and not to download or modify it, or any portion of it, except with express written consent from our company. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from Tenant Sharks. The right to access our Website does not include any resale or commercial use of our Website or its contents, nor allows you to download or copy any account information for the benefit of another merchant. The services, Website, and content contained therein are protected by copyright, trademarks, patents and other intellectual property rights and laws. In accessing this Website, you agree that you will access the contents solely for your personal, non-commercial use.

In order to use this Website or certain parts of it, you may be required to register for a user account. In this case, you agree to provide truthful information when requested and — if a minimum age is required for eligibility for a user account — you undertake that you are at least the required age. By registering for a user account, you explicitly agree to this Website’s Terms and Conditions, including any amendments made by the Website editor that are published herein.

Any unauthorized use terminates the permission or license granted by Tenant Sharks.

4. LINKS & FRAMINGS

You shall not use our company logo or other proprietary graphic to link to this Website without the express written permission of Tenant Sharks. Further, you may not frame any trademark, logo, or other proprietary information, including the images or content, without our express written consent.

We make no claim or representation regarding, and accept no responsibility for, directly or indirectly, the quality, content, nature or reliability of third-party web sites accessible by hyperlink from the Website, or web sites linking to the Website. Such sites are not under the control of our company and we shall not responsible for the contents of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. You hereby acknowledge and agree that we are not responsible for the availability of such external web sites or resources, its content, including, without limitation, any link contained in such content, or any changes or updates to such content. If you decide to access links to third-party web sites, you do so at your own risk. Any concerns regarding any external link should be directed to the relevant web site administrator or web master. You, and not Tenant Sharks, assume the entire cost of all necessary servicing, repair, or correction, in the event of any loss or damage arising from the use of the Website, or its content, or your use of third-party web sites provided through this Website.

5. DISCLAIMERS

YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE WEBSITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. TENANT SHARKS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE WEBSITE ARE NON-INFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS WEBSITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY, OR OTHERWISE.

6. NON-ASSIGNMENT OF RIGHTS

Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.

7. NON-WAIVER

Failure of Tenant Sharks to insist upon strict performance of any of the terms, conditions, and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions, or covenants hereof, which terms, conditions, and covenants shall continue to be in full force and effect.

No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.

8. SEVERABILITY OF TERMS

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms. If any of these Terms and Conditions should be held or determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be deemed separate, distinct, and independent, and is to be deemed severed and ineffective to the extent of such holding or determination, and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9. GOVERNING LAW

Any dispute, controversy, or difference which may arise between the parties out of, in relation to, or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Colorado, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence. You further agree to submit to the personal and exclusive jurisdiction and venue in the state and federal courts sitting in Colorado for any and all disputes, claims, and actions arising from or in connection with our Website, or otherwise under these Terms and Conditions. We operate our Website from Colorado and make no representation that our Website is appropriate or available for use in other locations. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Website, the contents and materials provided by or through the Website, and the subject matter of this Agreement.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Tenant Sharks and its representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders, from any claim or demand, including reasonable legal fees, that may be filed by any third party, arising out of your conduct or connection with this Website or service, your provision of content, your violation of these Terms and Conditions, or any other violation by you of the rights of another person or party.

11. EXCLUSIVE REMEDY

Under no circumstances shall Tenant Sharks, its representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders, be liable to you or anyone else for any indirect, incidental, special, consequential, exemplary, or punitive damages, that result from reliance, use of, or inability to use this Website, the content on it, or the product or services, or both, offered through it. In no event shall the aggregate liability of Tenant Sharks to you for damages or costs arising out of this Agreement exceed $100.00.

Hear What Our Sharks Have to Say

Carrie J.

“They made it so easy for me to choose a tenant! Not only that, but I didn’t have to deal with all the lookie-loos in the process! I only booked showings with qualified applicants!”

Muhammed M.

“I have several rentals. I’m just too busy to answer phone calls and texts all day from people wanting to rent one of them. I’ll be honest, the set-up was more of a process than I was expecting, but overall I saved so much time that I will be using them again.”

Elle S.

“We moved for work, and with the market downturn, we wanted to wait to sell our home. I’ve been a renter, but I’ve never been a landlord. I had no idea how to get started. I feel like so much of the stress was removed when I decided to try Tenant Sharks.”

J. Thompson

“We have always been able to get people quickly with just our yard sign and news paper ads. We didn’t need anything fancy. Unfortunately, you just can’t do it old school anymore. People want to sue you for everything these days, evidently you can’t say it’s family friendly anymore. Not worth the risk of doing something wrong. If you don’t have an attorney writing your ads or your lease… maybe you should use Tenant Sharks.

Mark B.

“Once I got my property set up with their onboarding team, the process was really quick. I really appreciated how they communicated at each milestone. I was presented with my applicants within a week of listing. Fantastic applicants! Or I guess I should have said “Fintastic!”

Nikolle A.

“Not an owner- but a tenant. I have two large dogs, pets. I was worried that I would not be able to find a rental that would accept them. I was really skeptical about the pet screening thing. I guess the owner was not going to allow large dogs, but was impressed with their paw score and decided to allow them. I don’t think that we would have been given chance without the pet screening.

View More Testimonials

Frequently Asked Questions

Without a doubt! When you need to place a tenant in a client’s property, and you need it to be fast and easy. We take that off your plate so you can focus on what you love most: Sales!

Before we present a tenant to you we use the following objective criteria to formulate our FINTASTIC SCORE:

  • Full credit report: credit score, credit history and collections history
  • Comprehensive criminal background check, even state specific criminal history. (Did you know not all records can be found with a federal only search in some cases?!)
  • Complete housing background: rental history, evictions and delinquencies history.

70% of households have pets, so there’s a good chance you’ll have a tenant who has a Pet, an Emotional Support Animal or a Service Animal. You don’t want to have the liability of denying a legitimate Support or Service Animal, but you should also have some protection from illegitimate claims. We love pets, and because of that we want to make sure that landlords have the best tools available and the confidence to allow them.

We have partnered with the premier pet screening company- PetScreening.com to help our clients and their tenants. If a tenant applies and has any of the above, they will be prompted to complete a pet profile. PetScreening.com will then provide us with a summary that will be included with your tenants FINTASTIC SCORE if they have a pet.

We know how important it is to get a highly qualified tenant into your property. We pride ourselves on a quick turnaround. Once you sign with us, we need to collect a lot of information from you about the property. The faster we get the intake information, the faster we can get your property in front of applicants. Once we have everything we need from you, our averages are:

  • 2 days to list on all platforms and send your listing to our prescreened applicants who may have matched with your listing.
  • 1-10 days to present you with 2 highly qualified applicants. We want to make sure we are thoroughly screening your applicants and their animals.
  • 3 days to close. This means that you and an applicant have "matched" and that you are both ready to move forward. In this 3 day window, you will both sign leases, you will collect your deposit from the tenant, and arrange for the tenant to get keys.

Expect the average placement to take 2-3 weeks. These averages can be longer- or shorter!- depending on circumstances.

One flat fee covers it all:

  • A compelling, well-advertised listing of your property
  • Two completely vetted, best-fit, high-quality applicants for your consideration
  • Completion of leasing paperwork
  • Compliance with all Fair Housing regulations and state laws

We also offer add-on products like yard signs and window clings, if those are right for your property.

If you follow our marketing and performance strategies, and we are not able to provide you with two quality applicants in 30 days of your listing being posted, we will issue a refund for our direct services.*

* Costs incurred for advertising or screening will be deducted from the refunded amount as they are billed by a third party.

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