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Privacy Policy

TENANT SHARKS PRIVACY POLICY

Because we value you as our customer, we want to address any privacy concerns you may have. To that end, we have set forth our privacy policy for handling the information you share with us online on our web site (the “Website”), and through any documentation submitted as part of your business relationship with Tenant Sharks. We want your decision to do business with us to be an informed one. We have adopted this Privacy Policy to explain what information may be collected when you utilize our applications and services, how we use this information, and under what circumstances we may disclose the information to affiliates and third parties. You should review this Privacy Policy frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy.

1. Collecting Information

We collect several types of information from and about the users of our Website.

a. Information You Provide

When you visit our consumer applications or engage Tenant Sharks for rental services, we may collect information about you that you share with us. You do not have to give us any personally identifiable information in order to access and browse our Website. However, you may choose to submit information to us while using various features on our Website. For example, you may be asked to provide personally identifiable information, such as your first and last name, phone number, and email address, when you request information about Tenant Sharks or fill out a form on our Website. You may also be asked to provide personally identifiable information if you create an account with us.

If you choose to provide testimonial information or ratings about our properties or services, any information that you submit will be visible to and may be read, collected, or used by others who use our Website. We are not responsible for any information, including personally identifiable information, you choose to provide in such testimonials or ratings.

Our Website may include features operated and powered by third parties. Any information you submit to a third party is subject to their privacy policy. We have no control over and assume no responsibility for the privacy policies or practices of such third parties, and we strongly encourage you to review each party’s privacy policy before submitting personally identifiable information.

b. Information We Collect

We collect and store information that you voluntarily provide to us as well as data related to your Website visit and usage. During your visit, we automatically collect certain aggregate information related to your Website visit. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, your IP address, your computer browser information, the internet address that you visited prior to and after reaching the Website, the name of the domain and host you used to access the internet, and the features of our Website which you accessed.

c. Use of Cookies

‘Cookies’ are simple text files stored on your computer for use by a browser. Certain Website features may only be available through the placement of a cookie. We may use ‘cookies’ to assist in data collection and to track visitor Website usage and trends to help us better serve you. The use of cookies is a standard practice among internet websites; most internet browsers permit a user to accept, decline, or delete cookies. This Website works with a first party cookie that collects anonymous traffic data at the Website.

d. How We Use Information

We use collected information to make available and to improve our high standard of reliable services. We use such information to: resolve problems; contact you about our services that may be of interest to you; to manage our relationship with you, such as asking you to provide feedback for our services; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection; to notify you about changes to our business, terms, this Website, or new services we offer; manage the Website and assess its usage; and for any other purposes with your consent.

e. Disclosure of Information

We do not sell or rent personally identifiable information to third parties who are not affiliates of this company or office and/or its affiliated licensee(s). We may disclose personally identifiable information to appropriate affiliates of our company or office, contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; also, to unaffiliated third parties when we believe its release is appropriate to comply with the law, enforce or apply our agreements, or protect the rights, property, or safety of our company, our users or others. This includes exchanging information with other unaffiliated parties in connection with fraud protection or credit risk reduction.

2. Updating Information

If you would like to review the information about you that we have collected through our consumer applications, or to change that information, you can make that request by contacting us directly at the email address provided below. We may require that you verify your identity before we process your request.

a. Choices Regarding Your Information

We strive to provide you with choices regarding your information. You may contact us at the address provided below to opt-out from receiving future correspondence, to make corrections to any personally identifiable information you have provided, or to withdraw your consent to sharing your personally identifiable information with others.

3. Security

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

4. Anti-Fraud Disclosure

Electronic communications such as email, text messages, and social media messaging, are neither secure nor confidential. While Tenant Sharks has adopted policies and procedures to aid in avoiding fraud, even the best security protections can still be bypassed by unauthorized parties. Tenant Sharks will never send you any electronic communication with instructions to transfer funds or to provide nonpublic personal information, such as credit card or debit numbers or bank account and/or routing numbers.

YOU SHOULD NEVER TRANSMIT NONPUBLIC PERSONAL INFORMATION, SUCH AS CREDIT OR DEBIT CARD NUMBERS OR BANK ACCOUNT OR ROUTING NUMBERS, BY EMAIL OR OTHER UNSECURED ELECTRONIC COMMUNICATION. EMAILS ATTEMPTING TO INDUCE FRAUDULENT WIRE TRANSFERS ARE COMMON AND MAY APPEAR TO COME FROM A TRUSTED SOURCE.

If you receive any electronic communication directing you to transfer funds or provide nonpublic personal information, EVEN IF THAT ELECTRONIC COMMUNICATION APPEARS TO BE FROM Tenant Sharks or its affiliates, do not respond to it and immediately contact us by phone. Such requests, even if they may otherwise appear to be from Tenant Sharks, are likely part of a scheme to defraud you by stealing funds from you or using your identity to commit a crime.

To notify Tenant Sharks of suspected fraud related to the Website or our services, send an email to the address listed below.

5. Children’s Policy

This Website is not directed toward children, and we do not knowingly collect personally identifiable information from anyone under the age of 13, in accordance with the Children’s Online Privacy Protection Act (“COPPA”). It is possible that by fraud or deceptions we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers. Questions regarding children’s privacy should be directed to use at the contact information provided below.

6. Updating Our Privacy Policy

We may, from time to time, change our Privacy Policy. We will notify you of any changes by posting our updated Privacy Policy on our consumer applications and inserting a new “Effective Date” in Section 8. Each time you use the Website, the current version of the policy will apply.

7. Terms and Conditions

Every time you use this Website, you agree to be bound by certain terms and conditions. Please read the Website’s Terms and Conditions page for additional information, which is incorporated by reference in this Privacy Policy.

8. Effective Date and Contact Information

This Privacy Policy is effective as of 01/01/2023. We can be reached at:

Address: 609 Main Street, Alamosa, CO 81101
Telephone Number: 719-480-2422
Email Address: ch***@re*********.com


9. Limitations on Liability

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DAMAGES (INCLUDING, BUT NOT LIMITED TO: DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, LOST PROFITS, OR LOST REVENUE) THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Governing Law

This policy shall be governed by, and construed and interpreted in accordance with the laws of the State of Colorado, without regard to principles of conflicts of law.

11. International Users

Our consumer applications are hosted by servers in the United States. If you are located outside of the United States, your personal information may be transferred to the United States. By submitting your personal information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Policy.

Hear What Our Sharks Have to Say

Carrie J.

“They made it so easy for me to choose a tenant! Not only that, but I didn’t have to deal with all the lookie-loos in the process! I only booked showings with qualified applicants!”

Muhammed M.

“I have several rentals. I’m just too busy to answer phone calls and texts all day from people wanting to rent one of them. I’ll be honest, the set-up was more of a process than I was expecting, but overall I saved so much time that I will be using them again.”

Elle S.

“We moved for work, and with the market downturn, we wanted to wait to sell our home. I’ve been a renter, but I’ve never been a landlord. I had no idea how to get started. I feel like so much of the stress was removed when I decided to try Tenant Sharks.”

J. Thompson

“We have always been able to get people quickly with just our yard sign and news paper ads. We didn’t need anything fancy. Unfortunately, you just can’t do it old school anymore. People want to sue you for everything these days, evidently you can’t say it’s family friendly anymore. Not worth the risk of doing something wrong. If you don’t have an attorney writing your ads or your lease… maybe you should use Tenant Sharks.

Mark B.

“Once I got my property set up with their onboarding team, the process was really quick. I really appreciated how they communicated at each milestone. I was presented with my applicants within a week of listing. Fantastic applicants! Or I guess I should have said “Fintastic!”

Nikolle A.

“Not an owner- but a tenant. I have two large dogs, pets. I was worried that I would not be able to find a rental that would accept them. I was really skeptical about the pet screening thing. I guess the owner was not going to allow large dogs, but was impressed with their paw score and decided to allow them. I don’t think that we would have been given chance without the pet screening.

View More Testimonials

Frequently Asked Questions

Without a doubt! When you need to place a tenant in a client’s property, and you need it to be fast and easy. We take that off your plate so you can focus on what you love most: Sales!

Before we present a tenant to you we use the following objective criteria to formulate our FINTASTIC SCORE:

  • Full credit report: credit score, credit history and collections history
  • Comprehensive criminal background check, even state specific criminal history. (Did you know not all records can be found with a federal only search in some cases?!)
  • Complete housing background: rental history, evictions and delinquencies history.

70% of households have pets, so there’s a good chance you’ll have a tenant who has a Pet, an Emotional Support Animal or a Service Animal. You don’t want to have the liability of denying a legitimate Support or Service Animal, but you should also have some protection from illegitimate claims. We love pets, and because of that we want to make sure that landlords have the best tools available and the confidence to allow them.

We have partnered with the premier pet screening company- PetScreening.com to help our clients and their tenants. If a tenant applies and has any of the above, they will be prompted to complete a pet profile. PetScreening.com will then provide us with a summary that will be included with your tenants FINTASTIC SCORE if they have a pet.

We know how important it is to get a highly qualified tenant into your property. We pride ourselves on a quick turnaround. Once you sign with us, we need to collect a lot of information from you about the property. The faster we get the intake information, the faster we can get your property in front of applicants. Once we have everything we need from you, our averages are:

  • 2 days to list on all platforms and send your listing to our prescreened applicants who may have matched with your listing.
  • 1-10 days to present you with 2 highly qualified applicants. We want to make sure we are thoroughly screening your applicants and their animals.
  • 3 days to close. This means that you and an applicant have "matched" and that you are both ready to move forward. In this 3 day window, you will both sign leases, you will collect your deposit from the tenant, and arrange for the tenant to get keys.

Expect the average placement to take 2-3 weeks. These averages can be longer- or shorter!- depending on circumstances.

One flat fee covers it all:

  • A compelling, well-advertised listing of your property
  • Two completely vetted, best-fit, high-quality applicants for your consideration
  • Completion of leasing paperwork
  • Compliance with all Fair Housing regulations and state laws

We also offer add-on products like yard signs and window clings, if those are right for your property.

If you follow our marketing and performance strategies, and we are not able to provide you with two quality applicants in 30 days of your listing being posted, we will issue a refund for our direct services.*

* Costs incurred for advertising or screening will be deducted from the refunded amount as they are billed by a third party.

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